Usually, you can access hyperlinks in MS Office without any problem. But, sometimes, you get the error message “This operation was canceled due to restrictions affecting this computer“. This will prevent the hyperlink from opening or performing any other functions.
The problem is mainly due to internet setting issues. But luckily, there are some repairs you can do without outside help. So, let’s get straight to the point and discuss the fixes to solve the problem.
How to Fix “This operation has been canceled” Error?
To provide more details about the fixes, we have prepared a step-by-step guide to help you solve the problem.
Change the Default Browser through the Control Panel
The problem may arise if there are some glitches in the web browser. To solve the issue with less effort, the best solution is to change the default browser and see if the problem remains or not.
- Go to the Start screen, type control panel, and select it to open.
- Then, select the Programs option.
- Now, click Default Programs > Set your default programs.
- This will direct you to the Default apps menu.
- From Select default apps section, click the browser under the Web browser.
- Next, change it to Microsoft Edge.
Reset Internet Explorer Settings
One of the most used fixes to eliminate the mentioned error is Reset Internet Explorer Settings.
Here are the steps:
- Go to the Start screen and search for Run.
- Select the trends to open it.
- Then, input
inetcpl.cpland click it’s ok.
- From the top panel, select the lead tab.
- Click on the Reset button below Reset Internet Explorer settings section.
- Next, select the Delete personal settings and hit the Reset option. Then click It’s close.
- After that, click on Programs tab.
- Now, click Set Programs.
- Select the Set your default programs. Find Microsoft Outlook or other programs that are causing the problem.
- Then, select the Set this program as default option.
- Also, find Internet Explorer and select it Set this program as default. Then, choose it’s ok.
Change Group Policy
Using group policy, you can change various configurations for users and computers. If you are facing the error message, it may be due to some change in group policy settings.
So, changing the settings from the group policy menu will also help to solve the problem.
- Open the Start screen and type Run.
- Select Run and then type
gpedit.mscand click it’s ok.
- This will open the Local Group Policy Editor.
- From there, select the User Configuration.
- Then, choose Administrative Templates > Windows components > File Explorer.
- Double click on Prevent access to drives from the My Computer file.
- Select the Not Configured option.
- After this, hit the apply and then the it’s ok button.
Change Registry Editor Settings
It should be noted that the DisallowRun key in the Registry Editor may also be the likely cause of the error message. The key we are talking about can also prevent some programs from opening hyperlinks. Therefore, the ideal solution for the problem is to delete this particular key.
You can follow the steps below to delete the DisallowRun key.
- Press the Windows key + R button on the keyboard to launch the Run prompt.
- Then, type
regeditand press entry.
- When prompted, click yea.
- This will open the Registry Editor.
- From there, choose HKEY_CURRENT_USER > Software.
- After this, select Microsoft > Windows > Current Version.
- Now, choose Policies > Finder.
- Next, right-click the DisallowRun key and click Removal.
- In case you see NoViewOnDriveyou need to delete that too.
- Once you have completed the above steps, Reboot the PC.
Note: Any changes in the Registry Editor can affect the entire computer system. So, before making any changes to the registry values, create a backup of the registry data.
Troubleshoot with Microsoft Fix It
To solve the problem, it can also be a good option to troubleshoot your computer using Microsoft Fix it. You can try the steps below:
- Press Windows key + I on the keyboard to open the Settings menu.
- Select the Updates and Security options.
- Now, click TROUBLESHOOTING from the left panel.
- Click on Using the Windows fix-it tool from the right side of the screen. It should be under the heading ‘Help from the web.’
- Then, click on Find a troubleshooter.
Fix Microsoft Office
Since the error message is related to Microsoft Office and its apps, we also recommend that you fix it to help resolve the issue.
- From the Control Panel window, select the Programs option.
- Then, choose Programs and Features.
- Go to Microsoft Office from the list of programs. It may also be listed as Microsoft 365 or something similar.
- now, Right-click on top of it.
- Next, click Renewal.
- When prompted, click yea.
- After that, select the Online Repair option and hit the HEALING option.
- If a dialog box pops up on the screen, select HEALING.
msaccess.exe Key From Registry Editor
It is possible that you are getting the error message because the
msaccess.exe key affected by the virus. So, the easiest solution for this issue is to remove the key. To do this,
- First, open the Registry Editor window.
- Then, choose HKEY_LOCAL_MACHINE.
- Now, choose Software > Microsoft > Windows NT.
- Next, choose Current Version > Image File Execution Options.
- Scroll down and navigate to
- Right-click the key and click the Removal option.
- After removing the msaccess.exe key, you need to reboot your computer.
Change Value Data for HTML Associations
Another possible solution you can try is to change the value data in the HTML associations from the registry editor. To do this,
- Launch the Registry Editor window.
- Select the HKEY_CURRENT_USER.
- Then, click Software > Classes >
- Now, right-click the Default thread on the right side and then select Adjust.
- Next, change the Value data to htmlfile and hit it’s ok
- After that do the same for:
- You need to restart your computer and open the hyperlinks again.
Import a Registry Key From Another Computer
Sometimes a corrupted Registry key can also cause the issue. In such a situation, you can create a registration file on another computer and import it to the computer facing the issue.
Follow the steps below to create and import a registry key from another computer to the affected computer.
regeditat the Run prompt and press the Enter key. It will ask for confirmation, and you need to click yea.
- Click HKEY_Local_Machine > Software.
- Then, choose Classes > htmlfile > shell > tomorrow.
- Now, select the messenger anoint me.
- Next, select the file option above.
- Now, choose Export.
- Give the Registration file a name and select it Keep.
- Copy the file and transfer it to another computer with the issue via a pen drive or other flash drive.
- Double click on the file then paste it on the affected computer. It will merge the computer registry file and make the necessary changes.
- When prompted, select yea for confirmation.