CHARLESTON, W.Va. — Services provided by various state agencies affected for the past 10 days by a mainframe computer problem are expected to come back online Thursday night.
Governor Jim Justice announced during his media briefing on Thursday that the state’s Office of Technology and state-hired vendors have resolved the issues that began on July 18.
“Services will be back online during the day and this means further service disruption should be minimized,” Justice said.
State Chief Technology Officer Joshua Spence said Tuesday that progress has been made. The hardware issue was fixed a few days ago with work remaining to be done on the software issues.
The outages affected several state agencies including the state DHHR’s WV PATH program and many services from the State Division of Motor Vehicles.
The justice congratulated Spence and his staff for getting the job done.
“We hate it as crazy that it took so long but things like this happen. We try and stay on top of it. We try and fix it and move on,” Justice said.
IBM. Ensono and Park Place Technologies assisted the state with the repairs.