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Computer Not Detecting IPhone? Try These Fixes


Transferring and syncing files between your computer and iPhone is easy as long as the computer can see your phone. However, if you don’t do this, you may find yourself in a tight spot.

However, it’s not the end of the world because you can still fix it. The underlying reasons could be many but we have put together a list of solutions that will surely help you.

Potential Causes of Computer Not Detecting iPhone

This problem can come from various reasons. We have listed some of the common ones with their solutions in the later sections of this article.

  • Defects in USB cables and ports
  • Don’t trust your computer
  • Internal iPhone glitches
  • Old version of iOS
  • Ancient computer system
  • Not compatible with iTunes app
  • Non-functional Apple mobile device support
  • Apple’s mobile device service is not running
  • Overdue device driver updates

How to Fix Computer Not Detecting iPhone?

Your computer may not detect the iPhone if you have one damaged or disconnected USB cable. So, check the condition of the cable. Also, your iPhone should be OPENED while connecting it to your computer.

Then, give a quick look at the USB ports because broken USB ports won’t help either. If necessary, clean the USB ports because built up dirt and debris can interfere with the connection.

Best of all, when pairing the computer and iPhone, your iPhone will prompt you to choose Confidence or Don’t trust the computer. selection Confidence helps your computer recognize the iPhone.

Repair Application on Your iPhone

If the problem is inside the iPhone and its settings, you can change it for the better. To make your computer recognize the iPhone, here are some fixes you can try on your iPhone.

Restart your iPhone

Sometimes, internal iPhone glitches prevent your computer from recognizing the phone. Restarting the phone can fix minor issues like slowness, application errors, etc. Also, it prevents apps and background cache from dragging down your phone’s performance.

  1. Tap and hold the side or volume button on the iPhone.
  2. Slide the power-off slider to turn off the phone.restart-sa-iphone
  3. Wait for 30 seconds or more.
  4. Finally, tap and hold the side button to turn the phone back on.

Update iOS Version

You should check for updates on your iPhone. Or else, an outdated iOS version may also block the connection between your computer and iPhone.

So, update your iPhone once in a while to avoid issues like this.

  1. Launch Settings.
  2. pat general.
  3. Then, tap Software Updates.
  4. Now, choose Download and install.
    download-and-install-update-on-iphone

Fixes to Apply to Your Computer

If the solutions for your iPhone don’t help, move on to your computer. You can start by updating your computer and continue with the other listed solutions.

Update your Computer OS

From taking care of bugs to improving overall performance, updates are good for your computer. So, a simple update can help communication between your computer and iPhone. And, finally help your computer find your iPhone.

On the Mac

  1. On the Apple menu, click System Preferences.
  2. Select Software Update.
  3. Then, choose Update Now update-now-apple

In Windows

  1. Press the Windows keys + I to launch the settings.
  2. selection Updates and Security.
  3. In the right pane, select Windows Update.
  4. In the right pane, select Check for updates.check-for-updates
  5. After that, Windows will download and install if the update is needed. All you need to do after that is to restart your computer.

Get the Latest iTunes Updates

Apple recommends that you update iTunes on your computer if you have trouble recognizing your iPhone. You can update iTunes, only up to 12.8, on Mac and Windows in the following way.

On the Mac

  1. Go to the Apple Mac Store.
  2. Click on the Updates tab.
  3. Then, click on Update next to iTunes.

In Windows

  1. Launch iTunes.
  2. Select the fresh tab for Windows.
  3. Next, choose Check for updates.
    Check-for-updates-in-iTunes
  4. A pop-up will appear when an update is required.
  5. Now, download and install the latest iTunes updates.

Check if the Apple Mobile Device Support App is installed

Apple Mobile Device Support helps with communication between computers and iOS devices. If you don’t have it on your computer, this might be the reason it can’t find your iPhone.

However, if you don’t know if your computer has Apple Mobile Device support, here’s how.

  1. Press Windows + R key.
  2. In the Run command window, enter appwiz.cpl and select OK.
  3. If you found Apple Mobile Device Support in programs and features then, rest easy. If not, reinstalling iTunes can be a solution for this.apple-mobile-device-support

Make sure Apple Mobile Device Support Services is Running

Apple Mobile Device Service is responsible for helping your computer recognize and sync iPhone. Occasionally, this service may be interrupted. So, check if this service is running. Here’s how to do that in Windows.

  1. Start the Run command window with Windows + R key.
  2. entry services.msc. Then, click OK.
  3. Search and open Apple Mobile Device Service.
  4. See if the Startup type is set to automatically. Also, make sure the Service status is set to running.apple-mobile-device-service-startup

Reinstall iTunes

You may be wondering how installing iTunes can help your computer find the iPhone. However, it just so happens that, the iTunes version on your computer and the iPhone may always be incompatible. It can also disrupt the connection and stop your computer from recognizing your iPhone.

Installing iTunes is a known cure for this. Also, if you couldn’t find Apple Mobile Device Support in the Control Panel earlier, this step will also enable it on your computer. However, back up your iTunes library before proceeding with the installation process.

On the Mac

  1. In the Finder, select Applications.
  2. Select the Utilities folder.
  3. Next, double click on the Terminal application to open it.
  4. Then, type cd /Applications/ and press Enter to reach the Applications directory.cd-application-on-mac
  5. kind sudo rm -rf iTunes.app/ and press entry to uninstall iTunes completely.
  6. When prompted to enter the admin password, type your password and confirm.

To reinstall iTunes, go to the App Store and follow these steps:

  1. Select your version of macOS and download iTunes.
  2. Open the installer drive titled iTunes.dmg.
  3. Run the installation package.
  4. hit Keep.
  5. Keep clicking Keep until the License Agreement appears. Accept it and move on.
  6. For the destination volume, select your Mac OS startup drive.
  7. Finally, click Install and hit It’s close.

In Windows

  1. Press the Windows + R keys to launch the Run window.
  2. Type in control and click Ok to navigate to the Control Panel.
  3. Scroll down and select Programs and Features.
    program and features
  4. Find iTunes in the list and right-click on it.
  5. Then, choose Uninstall.
    uninstall iTunes
  6. For deeper cleaning, uninstall iTunes-related programs (eg, Bonjour, Apple Software Update, etc.) in the same way.

To install iTunes on your Windows, follow these steps:

  1. Go to the Microsoft Store.
  2. Click on the Get the Store app.
  3. selection Open the Microsoft Store in the pop-up window.
  4. Now, choose Install.install it
  5. Once the installer package is downloaded, run it.
  6. To continue the installation, hit succession.
  7. In the Installation Options window, tweak the options to your liking.
  8. Select Install and click later completion.
  9. Accept the license agreement by selecting Agree. And, you’re done.

Apple Mobile Device USB Driver Update

Outdated USB drivers can also prevent pairing between your computer and iPhone. In this situation, in particular, pay attention to updating the Apple Mobile Device USB driver.

The steps to update the driver are given below. This step only works on Windows.

  1. hit Windows + R keys to open the Run window.
  2. entry control and click OK.
  3. In the Control Panel, select Device Manager.
  4. Search and expand Universal Serial Bus controllers.
  5. Search and select Apple Mobile Device USB Composite Device.update-apple-mobile-device-support
  6. Right-click on it and select Driver Update.



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